The Hawthorne
Media Glossary
Key Terms from Marketing, Media
and Culture
A | B |
C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
F
Flash Mob
Link
to the full Wikipedia entry
A flash mob is a group of people who
assemble suddenly in a public place, do something unusual or
notable, and then disperse. They are usually organized with
the help of the Internet or other digital communications networks.
Florida, Richard
Link to the full Wikipedia entry
Richard Florida is an American economist at
Carnegie Mellon University and George Mason University. He is
best known for his work in developing his concept of the creative
class and its ramifications in urban regeneration. He is the
author of the bestselling book Rise of the Creative Class and
its successor Flight of the Creative Class.
Florida's theory asserts that metropolitan regions
with high concentrations of hi-tech workers, artists, musicians,
gay men, and a group he describes as "high bohemians",
correlate with a higher level of economic development than
in cities and regions that are lacking these. He suggests that
attracting and retaining high-quality talent -- rather than
building large job-creation infrastructure projects such as
sports stadiums, iconic buildings, shopping centres -- would
be a better primary use of a city's regeneration resources
for long-term prosperity.
Friedman, Thomas
Link to the full Wikipedia entry
Thomas L. Friedman (born July 20, 1953) is an American journalist,
columnist, and author, currently working as an Op-Ed columnist
for the New York Times. His columns, concentrating mainly on
foreign affairs, appear in the Op ed page on Wednesdays and Fridays.
Friedman is known for advocating a compromise peace between Israel
and the Palestinians, modernization of the Arab world, and globalization
and laissez-faire capitalism, while sometimes remarking on their
potential pitfalls. His books address various aspects of international
politics, from a centrist perspective on the political spectrum.
As a columnist, Friedman initially focused on his previous beat,
looking at the intersection of global politics and finance. This
look at globalization was summarized in his 1999 book, The Lexus
and the Olive Tree. The two objects in the title symbolized the
interaction between globalization and local tradition: the Lexus
represented a desire for material wealth and a higher standard
of living, while the Olive Tree represented a desire for heritage,
community, and uniqueness in a global world. The book also discussed
the role of new technology in reshaping global politics, especially
the rise of the Internet and telecommunications.
G
Globalization
Link to the full Wikipedia entry
Globalization (or globalisation) is a
modern term used to describe the changes in societies and the
world economy that result from dramatically increased international
trade and cultural exchange. It describes the increase of trade
and investing due to the falling of barriers and the interdependence
of countries. In specifically economic contexts, it is often
understood to refer almost exclusively to the effects of trade,
particularly trade liberalization or "free
trade" (however, see "meanings" below). Between
1910 and 1950, a series of political and economic upheavals dramatically
reduced the volume and importance of international trade flows.
But starting with WWI and continuing through WWII, when the Bretton
Woods institutions were created (i.e. the IMF and the GATT),
globalization trends reversed. In the post-World War II environment,
fostered by international economic institutions and rebuilding
programs, international trade dramatically expanded. With the
1970s, the effects of this trade became increasingly visible,
both in terms of the benefits and the disruptive effects.
Although all three aspects are closely intertwined, it is useful
to distinguish economic, political and cultural aspects of globalization.
The other key aspect of globalization is changes in technology,
particularly in transport and communications, which it is claimed
are creating a global village.
Guerrilla Marketing
From Wikipedia, the free encyclopedia.
Guerrilla marketing, as described by Jay Conrad Levinson in
his popular 1982 book Guerrilla Marketing, is an unconventional
way of performing marketing activities (primarily promotion)
on a very low budget.
H
I
Intellectual Property
Link to the full Wikipedia entry
In law, particularly in common law jurisdictions, intellectual
property or IP refers to a legal entitlement which sometimes
attaches to the expressed form of an idea, or to some other intangible
subject matter. In general terms this legal entitlement sometimes
enables its holder to exercise exclusive control over the use
of the IP. The term intellectual property reflects the idea that
the subject matter of IP is the product of the mind or the intellect,
and that once established, such entitlements are generally treated
as equivalent to tangible property, and may be enforced as such
by the courts. Various schools of thought are critical of the
concept of intellectual property, some of which characterise
IP as intellectual protectionism.
J
K
L
M
Malcolm Gladwell
Link
to the full Wikipedia entry
Malcolm Gladwell (born September 3, 1963) is an American-based
journalist who has been a staff writer for The
New Yorker since
1996. He is best known as the author of the bestseller The
Tipping Point: How Little Things Can Make a Big Difference.
Gladwell, whose mother is Jamaican, was born
in England. He was raised in Canada, and graduated with a degree
in history from the University of Toronto in 1984. From 1987
to 1996, he was a science writer, and later the New York bureau
chief, for the Washington Post. Gladwell currently lives in New
York City.
In 2005, Gladwell published his second book,
Blink: The Power of Thinking Without Thinking. His writing often
deals with the unexpected implications of research in the social
sciences, particularly sociology and psychology.
Marketing
Link
to the full Wikipedia entry
Marketing is the process of planning and executing the pricing,
promotion, and distribution of goods, ideas, and services to
create exchanges that satisfy individual and organizational goals." American
Marketing Association.
Many companies, particularly prior to the 1970s, were product-focused,
employing teams of salespeople to push their products into
or onto the market, regardless of market desire. A market-focused,
or customer-focused, organization instead first determines
what its potential customers desire, and then builds the product.
Marketing theory and practice is justified on the belief that
customers use a product or service because they have a need,
or because a product has perceived value.
Two major aspects of marketing are the recruitment of new customers
(acquisition) and the retention and expansion of relationships
with existing customers (base management).
An emerging area of study and practice concerns internal marketing,
or how employees are trained and managed to deliver the brand
in a way that positively impace the acquisition and retention
of customers.
Once a marketer has converted the prospective buyer, base management
marketing takes over. The process for base management shifts
the marketer to building a relationship, nuturing the links,
enhancing the benefits that sold the buyer in the first place
and improving the products/service continuously to protect
her business from competitive encroachments.
Marketing methods are informed by many of the social sciences,
particularly psychology, sociology, and economics. Marketing
research underpins these activities. Through advertising, it
is also related to many of the creative arts.
Moblog
Link
to the full Wikipedia entry
Moblog is a blend of the words mobile and weblog. A mobile weblog,
or moblog, consists of content posted to the Internet from
a mobile or portable device, such as a cellular phone or PDA.
Moblogs generally involve technology which allows publishing
from a mobile device.
N
O
Oh My News
Link to the full Wikipedia entry
OhmyNews.com is a South Korean online
newspaper with the motto "Every
Citizen is a Reporter". It was founded by Oh Yeon Ho on
February 22, 2000.
It is the first of its kind in the world to accept, edit and
publish articles from its readers, in an open source style of
news reporting. About 20% of the site's content is written by
the 55-person staff while the majority of articles are written
by other freelance contributors who are mostly ordinary citizens.
OhmyNews' citizen reporters now number 39,000.
OhmyNews was influential in determining the outcome of the South
Korean presidential elections in December 2002 with the election
of Roh Moo Hyun. After being elected, Roh granted his first interview
to OhmyNews.
The OhmyNews International page features "citizen reporter" articles
written in English from all over the globe.
P
Podcasting
Link
to the full Wikipedia entry
Podcasting is a method of publishing audio programs
via the Internet, allowing users to subscribe to a feed of new
files (usually MP3s). It became popular in late 2004, largely
due to automatic downloading of audio onto portable players or
personal computers.
Podcasting is distinct from other types of
online media delivery because of its subscription model, which
uses a feed (such as RSS or Atom) to deliver an enclosed file.
Podcasting enables independent producers to create self-published,
syndicated "radio
shows," and gives broadcast radio programs a new distribution
method. Listeners may subscribe to feeds using "podcatching" software
(a type of aggregator), which periodically checks for and downloads
new content automatically.
Most podcatching software enables the user
to copy podcasts to portable music players. Any digital audio
player or computer with audio-playing software can play podcasts.
From the earliest RSS-enclosure tests, feeds have been used to
deliver video files as well as audio. By 2005 some aggregators
and mobile devices could receive and play video, but the "podcast" name
remained most associated with audio.
"Podcasting" is a portmanteau word that combines the
words "broadcasting" and "iPod." The term
can be misleading since neither podcasting nor listening to podcasts
requires an iPod or any portable player. Aware of that misleading
association from the beginning, some writers have suggested alternative
names or reinterpretations of the letters "p-o-d",
without winning much of a following.[1] Another little-used alternative
is "blogcasting", which implies content based on, or
similar in format to, blogs.
Positioning
Link to the full Wikipedia entry
In marketing, positioning is the technique
by which marketers try to create an image or identity for a
product, brand, or organisation. It is the 'place' a product
occupies in a given market as perceived by the target market.
Positioning is something that is done in the minds of the target
market. A product's position is how potential buyers see the
product. Positioning is expressed relative to the position
of competitors. The term was coined in 1969 by Jack Trout in
his paper, ""Positioning" is a game people
play in today?s me-too market place" in the publication,
Industrial Marketing.
Re-positioning involves changing the identity of a product,
relative to the identity of competing products, in the collective
minds of the target market.
De-positioning involves attempting to change the identity of
competing products, relative to the identity of your own product,
in the collective minds of the target market.
Promotion
Link to the full Wikipedia entry
Promotion is one of the four aspects of marketing. The other
three parts of the marketing mix are product management, pricing,
and distribution. Promotion involves disseminating information
about a product, product line, brand, or company. It comprises
four subcategories:
advertising, personal selling, sales promotion, publicity and
public relations
The specification of these four variables creates a promotional
mix or promotional plan. A promotional mix specifies how much
attention to pay to each of the four subcategories, and how much
money to budget for each. A promotional plan can have a wide
range of objectives, including: sales increases, new product
acceptance, creation of brand equity, positioning, competitive
retaliations, or creation of a corporate image.
Propaganda
Link
to the full Wikipedia entry
Propaganda is a specific type of message presentation aimed at
serving an agenda. At its root, the denotation of propaganda is
'to propagate (actively spread) a philosophy or point of view'.
The most common use of the term (historically) is in political
contexts; in particular to refer to certain efforts sponsored by
governments or political groups.
Psychology
Link
to the full Wikipedia entry
Psychology (Classical Greek: psyche = "soul" or "mind",
logos = "study of") is an academic and applied field
involving the study of behavior, mind and thought and the neurological
bases of behavior. Psychology also refers to the application
of such knowledge to various spheres of human activity, including
problems of individuals' daily lives and the treatment of mental
illness. It is largely concerned with humans, although the behavior
and mental processes of animals can also be part of psychology
research, either as a subject in its own right (e.g. animal cognition
and ethology), or somewhat more controversially, as a way of
gaining an insight into human psychology by means of comparison
(including comparative psychology). Psychology is commonly defined
as the science of behaviour and mental processes. Although its
name derives from Greek "psyche", psychology does not
scientifically study the soul, since no evidence exists to show
such a thing exists.
Public Domain
Link to the full Wikipedia entry
The public domain comprises
the body of knowledge and innovation (especially creative works
such as writing, art, music, and inventions) in relation to which
no person or other legal entity can establish or maintain proprietary
interests. This body of information and creativity is considered
to be part of the common cultural and intellectual heritage of
humanity, which in general anyone may use or exploit.
If an item
is not in the public domain, this may be the result of a proprietary
interest as represented by a copyright or patent. The extent
to which members of the public may use or exploit an item in
relation to which proprietary interests exist is generally
limited. However, when copyright or other intellectual property
restrictions expire, works will enter the public domain and may
be used by anyone.
Public Relations
Link
to the full Wikipedia entry
Public relations
(PR) is the means and industry of influencing public opinion
towards an organization and its products or services. Public
relations clients include political parties, ruling or otherwise.
PR is distinct from advertising as it is generally not aimed
at selling a particular product from a particular business,
and, for further comparison, propaganda, sometimes carried
out for political purposes by governments. Many of the same
PR techniques may be employed in all these areas. Within
the industry, those involved in marketing may consider public
relations a subfield of marketing; those involved in PR may
disagree.
Q
R
RFID
Link to the full Wikipedia entry
Radio Frequency IDentification (RFID) is an automatic identification
method, relying on storing and remotely retrieving data using devices
called RFID tags or transponders. An RFID tag is a small object that can
be attached to or incorporated into a product, animal, or person. RFID
tags contain antennas to enable them to receive and respond to radio-frequency
queries from an RFID transceiver. Passive tags require no internal power
source, whereas active tags require a power source.
RSS
Link
to the full Wikipedia entry
RSS is widely used by the weblog community to
share the latest entries' headlines or their full text, and even
attached multimedia files. (See podcasting, broadcatching and
MP3 blogs.) In mid 2000, use of RSS spread to many major news
organizations, including Reuters, CNN and the BBC, until under
various usage agreements, providers allow other websites to incorporate
their "syndicated" headline
or headline-and-short-summary feeds. RSS is now used for many
purposes, including marketing, bug-reports, or any other activity
involving periodic updates or publications.
A program known as a feed reader or aggregator
can check RSS-enabled webpages on behalf of a user and display
any updated articles that it finds. It is now common to find
RSS feeds on major web sites, as well as many smaller ones.
Client-side readers and aggregators are typically
constructed as standalone programs or extensions to existing
programs like web browsers. Such programs are available for various
operating systems. See List of news aggregators.
Web-based feed readers and news aggregators
require no software installation and make the user's "feeds" available
on any computer with Web access. Some aggregators syndicate (combine)
RSS feeds into new feeds, e.g. take all football related items
from several sports feeds and provide a new football feed. There
are also search engines for content published via RSS feeds like
Feedster, Blogdigger or Plazoo.
S
Semiotics
Link
to the full Wikipedia entry
Semiotics - also known as semiology - is the
study of signs, both individually and grouped in sign systems,
and includes the study of how meaning is transmitted and understood.
Semioticians also sometimes examine how organisms, no matter
how big or small, make predictions about and adapt to their semiotic
niche in the world (see Semiosis). Semiotics theorises at a general
level about signs, while the study of the communication of information
in living organisms is covered in biosemiotics.
Sign (semiotics)
Link
to the full Wikipedia entry
In semiotics, a sign is generally defined
as, "...something
that stands for something else, to someone in some capacity." (Marcel
Danesi and Paul Perron, "Analyzing Cultures"). It may
be understood as a discrete unit of meaning, whether denotative
or connotative. Signs are not just words, but also include images,
gestures, scents, tastes, textures, sounds — essentially
all of the ways in which information can be processed into a
codified form and communicated as a message by any sentient,
reasoning mind to another.
The nature of signs has long been discussed
in philosophy. Initially, within linguistics and later semiotics,
there were two general schools of thought: those who proposed
that signs are dyadic, and those who proposed that signs are
interpreted in a recursive pattern of triadic relationships.
Shwag
Link
to the full Wikipedia entry
Sometimes spelled "schwag" or "swag." Refers
to promotional items -- such as shirts, tote bags, mugs, or mousepads
-- given away by companies, generally at a trade show. Startup
companies during the late 1990s were often extravagant with such
items.
The term can also refer to internal items given
to the people involved in producing a work. For example, a film
crew or a team of software engineers might receive swag commemorating
their work.
The term probably derives from the word "swag," meaning "loot";
for example, goods stolen by a pirate or burglar might be called "swag." "Swag" in
the trade-show context is also sometimes said to be an acronym
for Stuff We All Get.
Slashdot
Link to the full Wikipedia entry
Slashdot (often abbreviated to /.) is
a popular technology-related website, updated many times daily
with articles that are short summaries of stories on other
websites with links to the stories, and provisions for readers
to comment on the story. Front page stories generally receive
at least 70 such comments, with especially popular or controversial
articles reaching totals of more than 1000. The site resembles
a blog in many ways, albeit with threaded comments. The summaries
for the stories are generally submitted by Slashdot's own readers
with editors accepting or rejecting these contributions for
general posting. The site also sometimes features movie or
book reviews, interviews, and "Ask Slashdot":
queries from users requesting information from the readership.
The site's slogan is "News for nerds. Stuff that matters." Slashdot
is often criticized for intentionally posting story summaries
that many find inaccurate, highly biased, and/or defamatory and
often incite flamewars, while ignoring news or commentary on
issues which outsiders may consider more serious or important
(see Slashdot subculture). It is also infamous for the Slashdot
effect, when thousands of Slashdot readers read an article and
connect to the linked website, flooding it with unexpected traffic,
and at times bringing the site down in a manner similar to a
Denial of Service attack. The use of "slashdot" as
a verb refers to this effect.
Social Network
Link
to the full Wikipedia entry
A social network is a description
of the social structure between actors, mostly individuals or
organizations. It indicates the ways in which they are connected
through various social familiarities ranging from casual acquaintance
to close familial bonds. The term was first coined in 1954 by
J. A. Barnes (in: Class and Committees in a Norwegian Island
Parish, "Human
Relations").
Social network analysis (also sometimes called
network theory) has emerged as a key technique in modern sociology,
anthropology, Social Psychology and organizational studies, as
well as a popular topic of speculation and study. Research in
a number of academic fields have demonstrated that social networks
operate on many levels, from families up to the level of nations,
and play a critical role in determining the way problems are
solved, organizations are run, and the degree to which individuals
succeed in achieving their goals.
Social networking also refers to a category
of Internet applications to help connect friends, business partners,
or other individuals together using a variety of tools. These
applications are covered under Internet social networks below,
and in the external links at the end of the article.
Spam
Link to the full Wikipedia entry
Spamming is the use of any electronic communications medium
to send unsolicited messages in bulk. While its definition is
usually limited to indiscriminate bulk mailing and not any targeted
marketing, the term "spam" can refer to any commercially
oriented, unsolicited bulk mailing perceived as being excessive
and undesired. In the popular eye, the most common form of spam
is that delivered in e-mail as a form of commercial advertising.
However, over the short history of electronic media, people have
done things comparable to spamming for many purposes other than
the commercial, and in many media other than e-mail. Spammers
have developed a variety of spamming techniques, which vary by
media: e-mail spam, instant messaging spam, Usenet newsgroup
spam, Web search engines spam, weblogs spam, and mobile phone
messaging spam.
Spyware
Link to the full Wikipedia entry
Spyware is a broad category of malicious software intended to
intercept or take partial control of a computer's operation without
the user's informed consent. While the term taken literally suggests
software that surreptitiously monitors the user, it has come
to refer more broadly to software that subverts the computer's
operation for the benefit of a third party.
Street Team
Link
to the full Wikipedia entry
A street team is what a "grass-roots" organisation
might be called who is called upon to advertise and promote an
event.
Typically street teams have been used by punk
and unsigned bands to help promote their upcoming shows or recordings.
Often unpaid, these teams are often comprised of teenagers who
are rewarded with free band merchandise or show access in exchange
for a variety of actions;
? bringing friends to the shows
? convincing friends to buy band merchandise
? phoning your local radio station to request their songs be
played
? putting up posters
? posting to band forums or related bulletin boards online
? maintaining zines or websites dedicated to the band
In some cases, points are assigned to an individual
for a particular action, and those points can be exchanged for
tickets to shows, or for band merchandise. Some bands even produce
special items just for street team members.
Other industries are working with the street
team idea, and are typically those that appeal to young, liberal
ideals; PETA, Greenpeace, etc.
|