Stephen Gentile
(978) 745-4878
stephen@hawthornemedia.com
at X.HLP:
Stephen Walsh
Director, Communications
X.HLP, Inc.
1601 Trapelo Rd. Suite 286, Waltham, MA 02451
781.663.7516
781.890.4505 (fax)
stephen.walsh@xhlp-usa.com
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May 20, 2002
WALTHAM, MA - X.HLP
Inc., an international software corporation that delivers an e-learning
platform to accelerate the adoption of business-critical software
applications across the enterprise, today announced that Den norske
Bank (part of the DnB Group), Norway's largest financial institution,
has saved more than $1 million within the first month of implementation
of the X.HLP Adaptive Learning Platform.
Tore Beitveit, head of DnB's 2002 Credit Process Project, explains,
"We needed to train 1,000 employees to use the new credit system
and, prior to roll out, we explored a number of training options.
However, due to hidden costs, the time required and the complex nature
of the subject matter (our software application), we were warned beforehand
not to do this job ourselves. Outside consultants said that we would
neither meet the deadline nor master the task. X.HLP assured us we
could not only meet the deadline, but also do it ourselves. We successfully
achieved all our goals."
Beitveit continues, "With the X.HLP platform, we were also able
to leverage our training development efforts to produce our own interactive
help system for our credit system, all built using X.HLP Guides. These
X.HLP Guides can be called up to remind users of what they have learned
after the e-learning itself has been completed and as a result, our
employees can solve most problems without the need to consult a manual
or contact an expert on a help desk. This combination of training
and performance support, all delivered to our employees in multiple
offices, has resulted in cost savings of over $1 million within just
one month of the implementation of the X.HLP solution. The return
has been impressive. More importantly for DnB, we are now in complete
control of our own e-learning system and have maximized our employees'
use of our internal credit system."
X.HLP, Inc. Vice President, Doug Smith adds, "The ROI that
Den norske Bank has realized is a good illustration of the speed and
ease with which our solution can be implemented. Within just one month
the X.HLP platform was acquired, implemented, and fully deployed to
realize sizable cost savings for our client. At X.HLP we pride ourselves
on our ability to prove the value of our technology very quickly.
In fact, we start our client engagements with a thorough analysis
of the ROI potential for the initiative so that we can enable our
customers to realize the greatest benefit. DnB's financial ROI is
a testament to our approach."
The X.HLP Adaptive Learning Platform allows the rapid creation of
media-rich, interactive, learning object-based training courses and
testing. The X.HLP Adaptive Learning Platform also re-uses learning
objects to create a powerful performance support system that allows
users to quickly access post-training support content. In addition,
the X.HLP Adaptive Learning Platform provides automated integration
to Learning Management Systems, following the AICC and ADL SCORM standards.
For more information visit www.xhlp.com
or call 1-877-XHLP-ALP.
About DnB
The DnB Group is Norway's largest financial services group. Around
1.8 million retail customers and well over 100,000 corporate customers
maintain accounts with the Group. In addition, Vital, a DnB company,
has a customer base comprising around 630,000 customers. DnB has a
market share of 25 per cent of the Norwegian corporate market.
DnB is Norway's largest capital markets business through DnB Markets
and one of the world's foremost shipping banks. Over half of payment
flows relating to international trade are handled by DnB. The DnB
Group offers a broad range of financial products and services, including
loans, deposits, asset management, payment and financial advisory
services, foreign exchange and capital market products and life, pension
and non-life insurance.
About X.HLP
X.HLP is an international software corporation that focuses on enterprise
software application training. Organizations use our software to create,
deploy and manage interactive training and performance support for
their employees and their customers.
Because our software is so easy to use and implement, our customers
can begin to deliver on-line training in 48 hours or less, guaranteed,
making our product ideal for those deadline-driven enterprise application
rollouts. What's more, our product and implementation process generates
a positive ROI tied directly to business results.
Established in 1996, X.HLP products are now used worldwide by organizations
within the Financial, Telecommunications, Manufacturing and Consumer
Products industries, and by both State and Local Government. Our worldwide
clients include Colgate-Palmolive, FleetBoston Financial, Shell, the
State of Texas and the City of New York.
X.HLP simplifies the production, deployment and management of effective
learning content that accelerates the adoption of business-critical
software applications across the enterprise. Fully customizable, X.HLP
solutions can be seamlessly integrated into organizations' existing
e-learning infrastructure such as industry standards compliant Learning
Management Systems or Learning Content Management Systems. For more
information visit our website at www.xhlp.com
or call 1-877-XHLP-ALP.
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