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Stephen Gentile

(978) 745-4878
stephen@hawthornemedia.com

at X.HLP:
Stephen Walsh
Director, Communications
X.HLP, Inc.
1601 Trapelo Rd. Suite 286, Waltham, MA 02451
781.663.7516
781.890.4505 (fax)
stephen.walsh@xhlp-usa.com

X.HLP Enables ABN AMRO to Reduce Time-To-Productivity for Users of New Logistics System

ABN AMRO implement X.HLP platform and deliver mission-critical training to 800 employees in just 3 months

June 3, 2002

WALTHAM, MA - X.HLP Inc., developer of an e-learning platform that accelerates the adoption of critical software applications across the enterprise, today announced that ABN AMRO, the eighth largest bank in Europe and the seventeenth largest in the world based on tier 1 capital, has achieved a significant time savings in delivery of its new logistics application training, thanks to the launch of an online learning program constructed and deployed with the X.HLP Adaptive Learning Platform.

The need for training arose when implementing a new logistics system for the management and distribution of software components in ABN AMRO's IT department. The new logistics system fits the bank's aspiration to achieve faster and more unambiguous application development and is the result of more than two years' work. The training phase of the implementation formed the tail of the project.

Jan Boef, System Designer at ABN AMRO Bank, describes how the X.HLP suite of products is used at ABN AMRO, "The principle aspects of the X.HLP software can be learned within two days. After this short training period, a person can build simulations for Computer Based Training. It gives specialists in a certain area the tools to build simulations in order to train the end-users themselves. They can control the development and maintenance of the CBT personally, thereby achieving more flexibility and speed in knowledge acquisition."

Boef adds, "X.HLP also gives the end-users just-in-time support when they start using the new application. This is done through help functions via pop-up screens. Therefore, the productivity in using the application is increased and consequently requests to the helpdesk and the trainers are reduced. In addition, our trainers save a great deal of time as we can develop teaching material ourselves. This gives more control and prevents the transfer problems associated with outsourcing. The result is a shorter overall development time."

Øyvind Lundgreen, CEO of X.HLP worldwide comments, "Organizations are increasingly identifying that effective training can ensure the success of a mission-critical software application rollout. ABN AMRO, like all X.HLP customers, has witnessed first-hand, the dramatic impact on productivity that a solid training and performance support system can deliver. ABN AMRO's success underlines the benefits of a rapid and easily implemented X.HLP solution."

The X.HLP Adaptive Learning Platform allows the rapid creation of media-rich, interactive, learning object-based training courses and testing. The X.HLP Adaptive Learning Platform also re-uses learning objects to create a powerful performance support system that allows users to quickly access post-training support content. In addition, the X.HLP Adaptive Learning Platform provides automated integration to Learning Management Systems, following the AICC and ADL SCORM standards. For more information visit www.xhlp.com or call 1-877-XHLP-ALP.

About ABN AMRO
ABN AMRO is a prominent international bank, its origins going back to 1824. It ranks eighth in Europe and seventeenth in the world based on tier 1 capital, with over 3,400 branches in more than 60 countries, a staff of 110,000 full-time equivalents and total assets of EUR 597.4 billion (as per 2001). ABN AMRO is listed on several exchanges, including the Amsterdam, London and New York Stock Exchanges.

About X.HLP
X.HLP is an international software corporation that focuses on enterprise software application training. Organizations use our software to create, deploy and manage interactive training and performance support for their employees and their customers.

Because our software is so easy to use and implement, our customers can begin to deliver on-line training in 48 hours or less, guaranteed, making our product ideal for those deadline-driven enterprise application rollouts. What's more, our product and implementation process generates a positive ROI tied directly to business results.

Established in 1996, X.HLP products are now used worldwide by organizations within the Financial, Telecommunications, Manufacturing and Consumer Products industries, and by both State and Local Government. Our worldwide clients include Colgate-Palmolive, FleetBoston Financial, Shell, the State of Texas and the City of New York.

X.HLP simplifies the production, deployment and management of effective learning content that accelerates the adoption of business-critical software applications across the enterprise. Fully customizable, X.HLP solutions can be seamlessly integrated into organizations' existing e-learning infrastructure such as industry standards compliant Learning Management Systems or Learning Content Management Systems. For more information visit our website at www.xhlp.com or call 1-877-XHLP-ALP.